martedì 9 aprile 2013
CREA International e Il Prisma. Il nuovo assetto societario
mercoledì 30 maggio 2012
Lavazza coffee shop is running abroad with the new format Espression - crea news - CREA International - italian retail design
"Espression is a highly identification place of Lavazza brand, a combination of creativity and style in which the coffee expertise and the typical italian design concept are blended.
The layout’s aim is all italian and plays on design elements and on creativity which is expressed not only in an aesthetic way, but even in the products’ offer. Instead the retail design reflects our bands values. A modern design, rotating around photography’s world. Design innovation can be discovered even in small details, together with the use of technology, allowing great flexibility according to the contexts in which we operate. The physical layout is adaptable to every single necessity of the store”.
That’s why the attention of the the company is now focused in investing abroad.
Click here to find espression coffee shops worldwide.
venerdì 3 febbraio 2012
Crea international host to a Travel Lab event, a symposium on “Temporary and Flagship stores: strategies on brand field to face crisis” - crea news - CREA International - italian retail design
Crea international host to a Travel Lab event, a symposium on “Temporary and Flagship stores: strategies on brand field to face crisis”
An event where Marco De Carli, strategy director of the physical-brand-design company, gave a speech with a special spotlight on some distinctive examples
Service design is one of the most important aspects on which companies have decided to invest as the key marketing tool in retail field, contributing to brand equity and customer loyalty.More and more brands should think about the physical space, working on an appropriate physical brand strategy to be declined on several physical touch points on territory in retail field, such as retail networks, temporary or flagship stores, according to the brand strategy of the company.
On this basis Crea International has been invited to the event to support the importance of Flagship stores as tools for retail positioning, to implement the customer relationship and loyalty, to centralize the flows and sales, and give awareness and local presence to the brand.
In Hotelplan’s headquarter in Milan, with a dynamic and interactive audience composed of top managers and entrepreneurs from the tourism industry and with, among the speakers, the direct store manager of Illycaffè – Elodie Horaist - and the holder of an important network of temporary stores - Paolo Comini of Sidecar Group - De Carli’s presentation has focused on Physical Brand Design’s way of approaching projects, starting from the brand identity, going to developing the design concept, always shaping signs and codes consistent with the brand, to get to the service design aiming to enhance brand positioning.
Talking about Flagship store, the presentation has explored, among the others, one of the most distinctive of the italian brand design company: Wind flagship store. The aim was to create a flagship able to make the successes of the company over the years touchable to customers, with an upgrade of image to make the brand more fashionable and cool.
Everything supported by a physical brand strategy due to the biosphere as distinctive sign of an innovative design, sensitive to the balance of different chromatic and morphological elements, perfect habitat for a new empathic community in a totally new landscape.A work that led to the opening of the two Wind flagship stores, one in Milano (C.so Matteotti) and the other one in Rome (P.za di Spagna).
He has also shown how the Physical-Brand-Design methodology applied to a project as Welcome Travel has led to the creation of a totally new design concept of the retail-travel-agency and can be used flexibly by the network to give to customers a new place of meeting and sharing where the purchase experience and concept within the agency are redefined.
Present to the explanation of the retail travel project Gian Paolo Vairo, Ceo of Welcome Travel, who has explained how this physical brand design project is perfectly integrated in a a new company vision which joined the retail travel agency with web and mobile areas. The new Welcome Travel aspires to propose to customers new standards of services which are lined up with those of the main European markets: quality, training, efficiency, technology and customer service in order to renew the methods of distribution of the tourism product and create a benchmark for the whole italian market of travel agencies. He has declared to be extremely satisfied of the work and the Group aims to join new satisfactory results thanks to this new store design innovation
De Carli’s intervention has then analyzed some other important cases starting from Tim retail network where PBD strategy has contributed to renew the whole network and distribution channels, in a consistent view with the historical values of the company of reassurance of the customer to reinforce brand identity and positioning; going to Lavazza coffe shop an international coffee chain supporting brand’s internationalisation, where the major challenge was to create a a service design concept which could be adapted to the international expansion of the company.
And finally in Air Bank branch project he has presented to the audience a bank model where service design and customer experience within the branch play a central role in the start-up asset of the whole project.
An intervention that certainly showed how Physical Brand Design strategy can be declined to different fields, with different values and expectations but all with the same objective to give distinctiveness and uniqueness to the brand, in a market that is becoming more selelective and where consumers, despite the crisis, are paradoxically getting more and more demanding.
See also:
Crea international host to a Travel Lab event, a symposium on “Temporary and Flagship stores: strategies on brand field to face crisis” - crea news - CREA International - italian retail design
lunedì 31 ottobre 2011
Bocconi University hosts Crea International in a workshop on service marketing - crea news - CREA International - italian retail design
Bocconi University hosts Crea International in a workshop on service marketing
Service design concept within retail design showcased in financial and telecommunication services
On 3rd November the italian-retail-design company will give a company testimony on a workshop for the last year students of Bocconi University, talking about the importance of services in a more and more modern and sophisticated world. A big opportunity given by the renowned milanese university through prof. Antonella Caru’ who has structured a master’s degree of know how exchange between university world and company one.
Marco De Carli, strategy director of Crea International, starting from Physical Brand Design approach, will present a case history on Air Bank, CheBanca!, Tim and Wind to show how service design can fully express a brand identity and strengthen a company’s competitiveness.
An interesting participation by the interior design company to explore how interaction between space and people can have an emotional and functional role able to give value not only to the company but even to the client.
Bocconi University hosts Crea International in a workshop on service marketing - crea news - CREA International - italian retail design
mercoledì 5 ottobre 2011
Spotlight on Crea International's participation at Infdex 2011, Doha - Qatar - crea news - CREA International - italian retail design
Spotlight on Crea International's participation at Infdex 2011, Doha - Qatar
Innovative design showcased at Qatar's greatest interior design and furniture event of the year
The Physical-brand-design company from the 5th to 8th of October 2011 will be one of the sponsors of the event at Doha exhibition Center. INFDEX 2011 focuses on providing a unique platform for display of various products & services in the Furniture & Interior Design , Lighting, Art, Fabrics, Textiles and Architecture industry and offers highly cost effective medium for promotion to hundreds of potential partners, customers, and government and corporate decision-makers. A unique occasion for the italian retail design company to show its innovative thinking to middle east design world. Massimo Fabbro, ceo of Crea International, will give a talk on Physical-Brand-Design methodology, showcasing the most innovative and distinctive projects of the company, already known in Qatar thanks to Barwa Bank, the most progressive Sharia compliant bank, one of the most challenging retail-banking projects conceived by the company.
Keep posted to see photos and more informations about the event.
Spotlight on Crea International's participation at Infdex 2011, Doha - Qatar - crea news - CREA International - italian retail designlunedì 3 ottobre 2011
Crea International special guest at the fourth edition of "Bricoday" at Milano Convention Center - crea news - CREA International - italian retail design
Crea International special guest at the fourth edition of "Bricoday" at Milano Convention Center
Design innovation and Physical-Brand-Design showcased in "do it yourself" world
Bricoday is the most important event in italian bricolage and, most of all, an opportunity for the participants of training thanks to the prestigious speakers and to the interesting subjects discussed, which aim to define the trends and the future developments in DIY (Do It Yourself) field. On 29th September Massimo Fabbro, Ceo of Crea International, will hold a lecture on Branding.
Basing on the the unique method of ‘physical-brand-design’,he will shed light on the necessity of having a branding strategy to make the difference in DIY market. He will also show some international examples of design stores in DIY world trying to give some innovative design ideas to innovate retail stores and to shed light on the importance of doing branding in the store.
Crea International special guest at the fourth edition of "Bricoday" at Milano Convention Center - crea news - CREA International - italian retail designlunedì 26 settembre 2011
Innovative design and art at Elephant Parade press conference - crea news - CREA International - italian retail design
Innovative design and art at Elephant Parade press conference
Crea International hosted at the press conference of the event at Palazzo Reale
A joyful occasion for the physical-brand-design company to greet, with all the other sponsors of the event, a herd of 80 brightly painted elephants that will push their way into Milan life for two months. The italian-retail-design company presents its art work, the only elephant of the parade with its story written on its back … a story of colours,dreams, love and hope in a better world :
“my name is elephamm and I live over the rainbow….
…I met by chance a creative spirit called Amm who told me his tribe’s story, free spirits able to speak through the voice of the heart. Special people who catch the sight of the rainbow and set off for a colour to get up on it to live in there and to communicate with all the living creatures through the universal language of the light.
I shared with Amm my experiences and my dreams and he taught me how to draw stories which came out from the heart. In order to help me, he gently slid in one of my big ears to talk directly to my soul.
We played, talked and laughed and we were moved to tears by watching on Youtube the story about Mosha little elephant who was moving his first steps after his leg being healed from a mine explosion. I convinced Amm to remain inside me to help me to get on the rainbow and to learn how to talk his language.
I walked over the rainbows all around the world with Amm and my legs bloted with all their colours. My blue eyes, as big and pure as babies' ones, are still capable of dreaming. And with the pencil, I always carry with me, I can draw how I feel. I have told my stories to all other little elephants and I have become the herd’s head. They have decided to follow me on the first rainbow that will rise in Milan, connecting their trunks in a single row.
We will be able to observe the world from a peaceful, joyful and friendly place from above…. Far away from fear for mines and poachers and from a world where men don’t communicate anymore and cry for their incapabilities. For this reason on shiny and sunny days we will try to send some light rays to men, through our hearts, in order to light up their self consciousness for a few seconds and let them start to perceive what they can’t see and feel anymore.
Come and know our “Elephamm” in P.za San Babila!
Special thanks go to F.lli Fotolito – Milano for the promotional supply of Elephamm t-shirts
For more informations about the event visit : elephantparade.com
Press and PR contact : francesca.soffici
Innovative design and art at Elephant Parade press conference - crea news - CREA International - italian retail design
mercoledì 14 settembre 2011
Elephamm’s innovative thinking in progress - crea news - CREA International - italian retail design
Elephamm’s innovative thinking in progress
The retail design company is almost ready to present its last creature
Elephamm’s innovative thinking in progress - crea news - CREA International - italian retail design
martedì 19 luglio 2011
New opening in Milano for Finanza & Futuro Banca retail banking flagship store - crea news - CREA International - italian retail design
New opening in Milano for Finanza & Futuro Banca retail banking flagship store
A new important challenge for Crea International to give the Deutsche Bank administered funds company an innovative design within retail banking
The Physical-Brand-Design company has conceived and designed the whole restyling plan of Finanza e Futuro Banca.The brief that gave birth to the new innovative concept design was certainly a challenging one: create a brand awareness and make perceivable to clients and prospects the new positioning of the brand through the retail concept. This required the capability to develop a project with a high visibility from the outside, innovating the external approach of the financial services offices and the capability to communicate the new brand soul upon the mix of exclusivity and accessibility. In other words the design concept had to transfer the oxymoron concept of F&F Banca as the private bank managed by financial promoters.The project had to convey the rigorous roots of Deutsche Bank and the dynamism of F&F Banca and generate the feeling of a financial boutique capable to deliver high professionalism together with a strong and warm relationship.
The design concept gets its inspiration from first class financial journey. First class suggests comfort and accurate services approach, cocooning but at the same time an innovative environment with great attention to details. The design innovation of first class is perceived right from the outside of the flagship store: the windows although opened and transparent have been designed with a blue gradient glass and brushed aluminium that provide a touch of glamour. The interior design has privileged simple shapes, materials and colours in contrast, combining the blue and white colors clash, creating a timeless environment, capable to enhance what really matters : the human touch, the relationship based on mutual trust.
Particular attention has been dedicated to the communication of the offer : a colour scheme based on pastel colours developed to identify every single product proposed and introduced in the display system that groups in an unique proposition the various brochures composing the offer and the poster focusing on the special proposal of the moment. This system contributes to give to this innovative concept a touch of simplicity and at the same time preciousness, even in the offer. The whole environment provides an overall feeling of lightness, simplicity and essentiality. A perfect equilibrium to take a break with the external world and make clients concentrate on their future in a peaceful state of mind.
The choice of F&F Banca to open a new flagship store in Milano, following Rome’s one, and to refresh and reshape all the branches through out the country, implementing the innovative design concept of Crea International, is a strong signal not only of the strong increase of the activity of the financial company but even that Finanza e Futuro believes that space is an essential tool in its repositioning strategy to put clients at the centre of its attention, committing in all its activities to top class service where care and profesionalism are the key words for success.
Another fully managed project by the interior design company,that through its exclusive Physical-Brand-Design way of working, successed once again in translating the brand values within the space.
New opening in Milano for Finanza & Futuro Banca retail banking flagship store - crea news - CREA International - italian retail design
giovedì 14 luglio 2011
A new air flowing into Czech Republic’s retail banking market : Air Bank. - crea news - CREA International - italian retail design
A new air flowing into Czech Republic’s retail banking market : Air Bank.
Discover the ambitious and new bank in central Europe designed by Crea International
Air Bank, just inaugurated in Prague, represents one of the most innovative and interesting retail-banking-design project conceived by the Physical-Brand-Design company in a country still attached to the traditional idea of bank.
The brief assigned by the client was to become brand of choice in retail banking that customers will talk about with enthusiasm and passion and to propose a new environment searching for new solutions, steping out from “banking routine”.
An innovative and interesting bank, introducing retail store coding rather than banking one, supporting selling process and dialog in a peer to peer relation with the bank. The final result is not a traditional bank but a real store that firmly wants to know its customers’ wishes and feelings, in a sort of community atmosphere of relationship and interaction, to invoke positive mode for satisfied customers.
Design innovation and return to ancient times harmoniuously blended in the metaphor of “Agorà” landscape, in ancient Greek an open “place of assembly” ,to create an opened bank where been really involved into the experience of freedom to browse by oneself or to be assisted if desired.
An opened squared place with a multifunctional central area to make the space fruition free, without frills, using modern technologies on a new service model, paperless, with outstanding services, speaking of semplicity and transparency in a friendly, enjoyable and pleasant space. All surrounded by an amphiteater with a stair system looking towards the center, where customers can choose the seating on different levels.
Finally a revolutionary project speaking a new language,which sets the mark of a really different bank which does not intend to astonish and confuse, but innovate to create value.
Massimo Fabbro, founder and ceo of Crea International, comments below the project result : “I guess Airbank concept represent a breakthough within european retail banking scenario: a fully peer-to-peer, simple and no-frills banking store, that welcomes customers into an unexpected and friendly enviromment. Thanks to PPF group that challenged us to create a concept whose we are deeply proud of."
A new air flowing into Czech Republic’s retail banking market : Air Bank. - crea news - CREA International - italian retail design
domenica 26 giugno 2011
After Milano’s concept projected by Crea International, inaugurated in Rome the second Flagship Store of Wind - crea news - CREA International - italian retail design
After Milano’s concept projected by Crea International, inaugurated in Rome the second Flagship Store of Wind
The retail telecom Wind lands in P.za di Spagna with its innovative design concept
The "Empathicspherical" Open Flagship store opens its doors in Rome with its orange, blue, white and gray areas as distinguished areas of a new planet or better to say of a new Biosphere, meant as a habitat capable of generating a new life of telecommunication.
A reinterpretation of technology to facilitate the relationships between human beings, in a nowadays more and more globalized and under pressure world.
As a result the indissoluble binomial of Biosphere and Empathy inspired the Physical-Brand-Design company who conceived an innovative design project as a bio spherical, harmoniously technological environment which fruit of a design sensitive to the balance of different chromatic and morphological elements becomes a perfect habitat for a new empathic community.
Not only a telecommunication shop, but even a place destined to become a meeting place and landmark for telecom world and people.
After Milano’s concept projected by Crea International, inaugurated in Rome the second Flagship Store of Wind - crea news - CREA International - italian retail design
giovedì 23 giugno 2011
Crea International on Linkedin - crea news - CREA International - italian retail design
Crea International on Linkedin
Discover the italian retail design company on the business-related social networking site
From today on ward, you can meet Crea International even on Linkedin, within the group managed by the Ceo of the Physical-Brand-Design company, Mr.Massimo Fabbro.
The Physical-Brand-Design group aims at gathering all potential members who are fond of service design, but above all of how to make branding through design within physical space.
It is an open forum to discuss about all topic which concern "Physical Branding".
As group we do intend to get involved as many passionate members, but above all new prospect ones into sharing their views and contents together with us!
Keep in touch !
Go to Linkedin group
Crea International on Linkedin - crea news - CREA International - italian retail design
lunedì 13 giugno 2011
Crea International: concept innovation within retail banking design shortlisted and showcased at the prestigious exhibition of “Compasso d’oro ADI award” - crea news - CREA International - italian retail design
Crea International: concept innovation within retail banking design shortlisted and showcased at the prestigious exhibition of “Compasso d’oro ADI award”
CheBanca! Under the spotlight in Rome for the full-service-design category for the retail design company
The Compasso d'Oro ADI is the oldest but also the most authoritative design’s award, born from a Gio Ponti’s idea, aimed to give value to Italian design products.
Adi foundation (industrial design association) selects the most important projects, in different design fields, and gives the price to the best.
This year, the interior design company Crea International will take part into with its innovative project CheBanca! within the full-service-design section.
On 30th of May the event “Uniqueness of Italy - made in Italy and national identity - 1961/2011 Fifty years of Italian know through the Compasso d' Oro ADI award” will be inaugurated in Rome and will last until 25 of September.
A unique opportunity for Crea International to partecipate to a remarkable event in design’s world with its innovative retail banking design of CheBanca!.
The project is really enclosed in service design category, showing its essential, innovative, technological but friendly layout. A design innovation which takes the retail banking branch from an impersonal financial sphere to a different level able to stimulate interaction among customers, even thanks to its innovative design.
The Italian-retail-design company waits anxiously the day of the award ceremony on 12 of July, which will decree the winner.
Crea International: concept innovation within retail banking design shortlisted and showcased at the prestigious exhibition of “Compasso d’oro ADI award” - crea news - CREA International - italian retail design
venerdì 3 giugno 2011
“Storie di Genuinita’ Italiana” e Concept Innovation, un’altra importante sfida affrontata e superata a pieni voti da Crea International
Dall’iniziativa editoriale di Felice Bassi “Italia straordinaria”, collana che comunica le eccellenze e le realtà più straordinarie del nostro paese attraverso una serie di percorsi fuori dal coro, nasce l’idea di “produttori straordinari”, una guida che seleziona tutte quelle piccole e medie aziende impiegate nella produzione agro-alimentare italiana biologica e biodinamica.
Aziende che, distaccandosi dalla lavorazione industriale, scelgono di seguire con cura il processo di produzione, a partire dalla selezione delle materie prime per arrivare poi al confezionamento e al successivo commercio nel rispetto dell’ambiente e del consumatore, utilizzando macchinari antichi, che permettono di seguire metodi produttivi tradizionali, tramandati di generazione in generazione, senza però tralasciare l'innovazione, garantendo così al consumatore i prodotti migliori.
Crea International è stata chiamata in questo progetto tutto italiano a progettare un design concept che comunicasse i valori del brand attraverso lo spazio, racchiusi non solo nell’eccellenza delle materie prime, nell’unicità del progetto e nella sua eticità grazie alla trasparenza dei processi produttivi, ma soprattutto nella sua italianità, educando ai sapori, al gusto e al benessere.
Una mission interamente puntata all’educazione e alla cultura del cibo con la creazione di un food retail design che potesse essere inteso come presidio culturale legato al cibo, una full immersion esperenziale legata al prodotto sia dentro che fuori dallo spazio progettato.
Esperienza legata a quei valori di semplicità, orgoglio, condivisione, genuinità e franchezza tipici della cultura italiana che si legano a storie passate legate a profumi, frutti coltivati con amore e sacrificio.
Proprio da questo innovative thinking la società italiana di interior design è partita per dar vita ad uno spazio dal carattere semplice ma estremamente innovativo.
Un concept store estremamente ordinato, dove tutti i prodotti sono suddivisi secondo la loro categoria merceologica su scaffalature laterali in modo da permettere al cliente di compiere un giro intero all’interno del negozio e una parte interattiva centrale dove poter approfondire la storia del prodotto.
Isole con la presenza di touch screen dove il cliente appoggiando il prodotto può , non solo ricevere informazioni legate agli ingredienti e al suo produttore, ma anche cucinarlo virtualmente tramite ricette suggerite dal touch screen.
Inoltre, tramite un particolare sistema legato al prodotto è possibile, in un’area apposita a parete, ricevere informazioni dettagliate dal produttore stesso del prodotto tramite un video dove lui in prima persona lo racconta, mettendo la sua faccia e raccontandone la storia.
Faccia che viene riproposta anche sulle etichette modulari, studiate appositamente in bianco e nero, con uno stile fotografico che ricorda il ritratto artistico proprio per enfatizzare il legame alla tradizione, il ricordo a tempi lontani e alla genuinità.
Il tutto in un concept design pulito, semplice fatto di materiali della nostra terra come il legno d’ulivo materia prima tipicamente italiana, i marmi bianchi che ricordano le vecchie tavole di campagna delle nostre nonne,l’ardesia utilizzata per le console d’appoggio a conferire pulizia e integrità.
Un prodotto quindi non solo da acquistare ma che parla di sé, che va incontro al cliente con le sue molteplici sfaccettature e con la sua storia, unica, da raccontare.
Un progetto senza dubbio molto affine alla cuore della compagnia di italian-retail-design che potesse raccontare qualcosa che, in uno scenario sempre più tecnologico e frenetico, ci riportasse alle nostre più vecchie radici, con ottimi risultati.
sabato 30 aprile 2011
“Produttori Straordinari”: concept innovation within food retail design by Crea International - crea news - CREA International - italian retail design
“Produttori Straordinari”: concept innovation within food-retail-design by Crea International
The Italian-retail-design company introduces its last innovative thinking inspiring the innovative design concept in Milan
At beginning of April, within the suggestive context of Umanitaria space in Milan, the first convention of “Produttori Straordinari” took place, a whole of small italian food companies selected as excellent producers of agro food, which attention, contrasting the industrial logical , is based on every processing step, respecting the ethicality environment and consumer.
The innovative concept project, created by Crea International, the Italian-retail-design company, has been presented by Alberto Pasquini, founder and chairman of the company , by architect Armando Loreti who conceived the innovative design and by the graphic designer Gilberto Vizzini who developed the branding, the environmental graphics and created all the interactive systems. During the introduction, Mr. Gaetano Gasperini ceo of “Produttori Straordinari” focused on the company development that, in a few months, has been able to aggregate around this design innovation about 100 producers for a total number of 1500 products, which during the months before and immediately after Christmas holidays has been exposed and sold out with a strong commercial success, at “Cargo”, a famous shop in Milan.
At the end of the ambitious business plan, dr. Gasperini gave voice to tthe Physical-Brand-Design Company's chairman Alberto Pasquini and to designer Gilberto Vizzini, who explained specifically this innovative design and its application in corner.
Pasquini anticipates the presentation explaining the reasons which convinced him to accept the idea of a food-retail-design concept, for the first time.
“After our first visit to Cargo design concept space and having talked to some “Produttori Straordinari” referees, we noticed that our two companies had the same claims: being italian, in a true way, been of sincere business,passion and enthusiasm spread on every small detail and the courage to defend our own ideas and our convinctions.
We are then convinced that all these assumptions are the base to start in a good way, to impose our innovative concept both on the Italian market and on the international one.
Designer Gilberto Vizzini who took voice after Pasquini, explained specifically the reasons which have inspired the Physical-Brand-Design creative team to follow a story which led them to this kind concept innovation experience within food-retail-design..
Creating a label with a black and white photo of the producer on, as expression of naturalness and semplicity connected to past memories and a warm and harmonious design innovation where soft colors of olive wood and wavy forms of shelves as trees twisted by the wind shine through; the products laid on white marbles as the old tables of our country houses’ grandmothers and a simple and charming technology to explain the products ingredients, how to use cook and combine them, even directly explained by films made directly by the “Produttori Straordinari” telling their story and their production.
A persuasive innovative thinking design concept able to tell many different stories in a true one, believable and able to instil love and passion, typical Italian feelings !
“Produttori Straordinari”: concept innovation within food retail design by Crea International - crea news - CREA International - italian retail design
Crea International's retail-banking-design and concept innovation protagonist at Efma conference in London - crea news - CREA International - italian retail design
Crea International's retail-banking-design and concept innovation at Efma conference in London
CheBanca! and Extrabanca innovative concept during "Efma branch of the future" as new retail-banking-design international benchmarks
The conference “Branch of the future”- revamping the branch for the technology-driven world - which will take place in London on 26 and 27 April in London will focus on the importance of a new evolving branch to provide customers with a powerful and attractive alternative to the many channels that are appearing: some sudies have consistently shown that the branch remains the customers’ preferred channel. The conference will explore the challenges and opportunities that lie ahead.
One of the main subjects treated will be about the importance of a new retail-banking-design in a more and more changing world, where customers need to be stimulated but also relaxed with an offer of innovative,convenient and trustworthy products: a new banking format, where everything is easy to do.
CheBanca! and Extrabanca, the new and surprising italian-retail-design by Crea International are two perfect examples of modern technologies and products, mixed with a familiar but innovative design.
During the first day of the conference, Giovanni Rossi – head of branch network CheBanca! the new retail-banking-design of Mediobanca group - will show the project and its innovative concept: a multichannel distribution model based on website, customer service and new generation light branches. The design concept of the new branches emphasizes the consultancy, self transaction and self education activities, bringing the consumer at the centre of the process. The Natural Tech innovative concept designed by Crea International is inspired by “the rules of semplicity”: everything must be simple in an overall atmosphere which recalls the warmth and light of the sun, visible in the use of yellow as main colour of the environment; a new design concept which transforms the retail-banking-design from a transaction place into a relationship place. Giovanni Rossi will put the attention on the importance of keeping in touch with customers : the old concept of bank with the customer in a subordinate position gives place to a new design concept , where the bank and customers are side by side in a native multichannel model, engaging the five senses.
On the second day of the conference Alberto Rabbia, head of governance and operation of Extrabanca, will show the other example of new innovative concept of bank. The latest is , beyond the interactive relational experience of the customer with the bank, the attention to immigrants, the emerging component of the italian society, to create a place where their dreams can come true. A design concept on which Crea International have worked with total commitment, aiming at contributing to the creation of a meaningful and reassuring relationship with clients, analysing the diversity management and its impact on business and service model.
The claim of Extrabanca is to translate Physical-Brand-Design identity and core values into colours, forms and materials.
An important achievement withi retail-banking-design striken through the unique concept innovation led by the Physical-Brand-Design working philosophy of the Italian-retail-design company to promote its innovative concept all over the world.
For further info, please visit: World Retail Banking Report 2011
Crea International's retail-banking-design and concept innovation protagonist at Efma conference in London - crea news - CREA International - italian retail design
giovedì 7 aprile 2011
Qatar's future has a bank: Barwa Bank!
Discover the last retail-banking-design innovative concept by the Crea International
The Qatari future has got a new bank, Barwa Bank which represent the most challenging retail-banking-design project conceived by the Physical-Brand-Design company: designing the most progressive Shariah compliant islamic bank of the future, showcasing either modernity and coolness strongly rooted with the tradition of the country. The objective was to propose an environment aimed to customers more and more familiar with most innovative technologies, a bank thought where people would feel comfortable and welcome in an retail environment close to the fashion mid market luxury.
Through the methodology of Physical-Brand-Design, Crea International team approached the project in a very logical and structured way: "In the first place, the history and traditions of the country had been studied to get familiar with the components Qatari people felt very belonging to their culture and were proud of. Crea also analysed throughout the mission of Barwa Bank and the values it stands for, and finally we looked at the banking models both in Western and Middle East countries to build a strong point of difference and a gap with the current models.
To ensure real distinctiveness versus such current banking models and to build the most innovative bank, Crea International designed a new service standard: only a central banking area hosting multifunctional comfortable workstations where the bank assistant can seat close or in front of his client looking together at touch screen table, where all banking functions can be performed with total transparency and almost paperless. The final result is a delicate balance between tangibility, simplicity, intuitive space fruition of the service model together with the warm but still precious environment and design that characterizes the banking space.
The original inspiration came both from the landscape of Qatar and its nature: the dunes inspired the smooth shapes mixed with clear cut geometrical lines, the flowers of the desert with their delicate colours were source of inspiration for being symbol of energy and growth, the mother pearl and the finely carved architectural walls became the main components to translate the precious approach we wanted Barwa Bank to deliver. The bank would just be like a treasure chest: the centre of the branch hosts the precious blossom flower of the desert around which orbit as petals, a series of working stations where the main bank activities sheltering the growth of the country are operated.The mother pearl luminescence dresses the whole space to capture the Qatari colours, while the inlays with Islamic arabesque run along the perimeter walls.
Clients can freely browse within the branch and do not need to take a seat to queue while waiting their turn: each client is welcome by a butler who registers his priority of attendance, while letting take a look at the interactive tables showcasing all banking new products or at the innovative electronic devices displayed at the entrance". Finally a fully transparent shop front characterizes Barwa Bank: no posters, no displays, the bank innovative design is its best communication to announce the arrival of a new bank in town. To strengthen this uniqueness of Barwa Bank all atm machines and mobile branches have been developed with the same strong design approach. The flower, iconic symbol of Barwa Bank is now blossoming through out Qatar to deliver top quality service to clients.
Massimo Fabbro, Ceo of Crea International comments the project result achieved: " I am extremely proud of the design concept of Barwa Bank. The service model innovation developed for Barwa is breaking the rules of current retail banking models: it introduces a free flow and browsing approach and integrates and expands the self banking model one hand and strengthens the consultancy approach on the other. The final result is feasible either from the quality of design and the kind of service experience which are perceived as a fully integrated experience driven by our unique Physical-Brand-Design projectual methodology". In order to guarantee the highest standards in terms of professionalism and contracting quality, the implementation of Barwa Bank design concept branch has been entrusted to Bnaider United Group.
venerdì 7 gennaio 2011
Design Innovation e Concept Innovation per il primo Flagship Store di Finanza & Futuro Banca inaugurato a Roma
Il 26 Novembre 2010 è stato inaugurato a Roma il primo Flagship Store di Finanza & Futuro Banca, progettato dallo studio di Italian Retail Design Crea International, specializzato nella progettazione di retail banking design concept caratterizzati da un alto coefficiente di innovative design.
Gli uffici dei promotori finanziari sono stati realizzati secondo un retail design concept fortemente orientato alla consulenza finanziaria: "Un viaggio finanziario in prima classe", questo innovative design concept sviluppato secondo l'esclusiva metodologia progettuale di Physical Brand Design.
Il concept store prende vita dall'ossimoro progettuale di "Esclusività e Accessibilità", introducendo così un nuovo standard altamente competitivo all'interno del private banking: uffici considerati come punti di riferimento di "Alta Consulenza Finanziaria", indirizzati ad un ampio range di clientela affluent.
Un servizio di "Alta Consulenza Finanziaria" erogato all'interno di un design concept che richiama un terminal di viaggio esclusivo, reso unico da un coefficiente stilistico di rotondità che ambisce a comunicare una forte desiderio di vicinanza nei confronti del cliente.
Altro elemento chiave del retail design concept è linguaggio cromatico all'interno, che è caratterizzato da una morbida scala cromatica che si sviluppa attorno al gradevole contrasto tra il blu e il bianco.
Nell’insieme esso conferisce consapevolmente un immaginario fresco al concept, che mantiene allo stesso tempo alta la percezione e l' identità di un luogo cardine, in cui vengono forniti "Servizi Top Class" per "Clienti Top Class".
L’apertura di questo nuovo importante presidio di rappresentanza si inserisce nel piano di espansione e restyling della rete di F&F Banca, che tra il 2009 e il 2011, prevede l' apertura di nuovi uffici secondo l'implementazione dell'innovative design concept di Crea International e la modernizzazione di altri 100 già esistenti.
All’inaugurazione del design concept di Roma, seguirà quella del Flagship store di Milano, prevista entro la prima metà del 2011.
Per ulteriori informazioni, mattia.stabile@creainternational.com
domenica 4 luglio 2010
Nasce a Milano il primo Flagship Store di Wind
Zone arancio, blu, bianche e grigie, come aree distinte di un nuovo pianeta o meglio di una BIOSFERA, intesa come habitat capace di generare una nuova vita della telecomunicazione. E' questa la metafora a cui si sono ispirati i progettisti dello studio di design Crea International, che con la loro metodologia professionale di Physical Brand Design hanno trasferito i valori del brand Wind all' interno dello spazio, creando situazioni ambientali per la nascita e lo sviluppo di una nuova comunità di persone, i cui pensieri e stati d' animo riescono ad incontrarsi ed essere condivisi.
Il design concept del nuovo Open Store Wind di Milano mette in risalto un nuovo modo di intendere ed interpretare la tecnologia, per privilegiare il rapporto tra gli esseri umani in questa "ERA" dominata dalla globalizzazione. Un binomio indissolubile Biosfera ed Empatia, protagoniste assolute come scrive Jeremy Rifkin nel suo ultimo best seller, di un nuovo modo di intendere e vedere il mondo.
Alberto Pasquini, presidente di Crea International, commenta di seguito la visione progettuale del Flagship Store Wind: "Oggigiorno le telecomunicazioni e la tecnologia accorciano le distanze e facilitano la vita degli esseri umani, ma in cambio si prendono lentamente pezzi di coscienza e di pensiero, che con il tempo vogliono tutto per se! Dobbiamo però abbattere le barriere che si erigono tra chi possiede e le governa e chi non le domina, con l' intelligenza e l' umanità che gli Umani possiedono. Per questo è stato importante che lo spazio fisico dell' Open Store Wind divenisse LUOGO in cui attivare tutte quelle relazioni fisiche che nutrono il nostro essere, quali: l' amore per gli altri, il piacere di stare assieme e di condividere, la rassicurazione di un sorriso, una stretta di mano, gli sguardi che si incrociano e dialogano fra loro. Piccoli gesti quotidiani che non dobbiamo dimenticare e che nutrono il nostro spirito!"
Tecnologie, devices, colori, servizi, profumi e sonorità: il nuovo Flagship Store di Wind è dunque concepito come spazio senza gerarchie, aperto e fluido.
Un luogo da VIVERE e SENTIRE, e quindi concepito come un nuovo environment perfetto della nuova comunità empatica.
Wind | The Empathicspherical Flagship Store
martedì 27 aprile 2010
Apre a Milano la prima banca dedicata agli immigrati: Extrabanca
Extrabanca coprirà con le proprie filiali le principali città del Nord e del Centro Italia: tutte le agenzie saranno aperte con orario continuato da mattina a sera dal lunedì al sabato e, in taluni casi, anche la domenica.
Il concept delle filiali e la loro organizzazione saranno tali da garantire una nuova e piacevole esperienza di confronto e di relazione con la Banca: accoglienza, ascolto e informazione sono i valori con cui Extrabanca con orgoglio aspira ad accompagnare e servire nel suo percorso di integrazione e affermazione una componente rilevante dell’economia italiana, gli immigrati.
Attraverso l’esclusiva metodologia progettuale del Physical Brand Design, Camilla Croce, design director del progetto esprime così l’ approccio creativo intrapreso:
"La metafora progettuale cela in sé un concetto molto poetico portatore del segno e dell’identità di Extrabanca: la volontà di porsi come ponte di collegamento nei confronti degli immigrati, verso un nuovo mondo diverso, in cui i sogni possono trasformarsi in realtà.
Abbiamo voluto destrutturate il concetto tipico di cassa, creando postazioni confortevoli semicircolari, in cui cliente e consulente possono conversare in modo informale seduti l’uno accanto all’altro.
Il biglietto da visita della nuova filiale Extrabanca è di sicuro la vetrina.
Insegne esterne in legno di noce canaletto riportano il logo Extrabanca retroilluminato, mentre quelle a bandiera previste all’interno rinforzano la visibilità attraverso il rosso pieno del logotipo.
Abbiamo puntato su un concetto di comunicazione visiva forte in facciata sia attraverso un sofisticato sistema di illuminazione dinamica notturna a Led RGB, che un linguaggio grafico – composto da una sovrapposizione di linee fluide e sinuose – che si snoda lungo tutte le vetrine e le pareti della filiale – quasi a voler rinforzare l’idea di banca che ti accompagna nel tuo percorso di crescita e realizzazione.
Marco De Carli, strategy director del progetto esprime come segue il percorso strategico del progetto:
"La strategia di comunicazione dello spazio creato ha un alto tasso di branding e di innovazione legata al design, al layout e all'esperienza del consumatore. In primo luogo si è voluto enfatizzare e valorizzare la forza dell'identità del brand attraverso un segno iconico e unico, memorabile. Di seguito la strutturazione di un layout e un impatto generale dell'ambiente che prevedesse trasparenza, accoglienza e relazione per dare seguito alla volontà di Extrabanca di valorizzare le persone.
Massimo Fabbro, managing partner di Crea International, commenta in questo modo il risultato del processo creativo:
“Il design concept di Extrabanca è sorprendente, accogliente ed innovativo come l’idea stessa di questa nuova banca.
Una banca di grande carattere, dignità ed energia. Un retail concept al quale abbiamo lavorato con dedizione, cercando di contribuire alla creazione di una forte e rassicurante relazione con i clienti. Da qui la scelta di un layout coraggioso unito a un deciso tratto formale e ad attenti dettagli materici e realizzativi. Il nostro scopo è stato di comunicare, attraverso il design, un sistema di valori che parlasse di ascolto, orgoglio e servizio personalizzato.”
Al fine di garantire degli altri standard di professionalità e qualità, la realizzazione della filiale è stata affidata a Cassina Contract.
Per ulteriori informazioni visitare www.creainternational.com oppure mattia.stabile@creainternational.com

